Bangkok: AIS confirms that its network remains uninterrupted and is fully prepared to handle the ongoing situation in the Middle East. The company assures its customers of continuous network connectivity both domestically and internationally.
According to Thai News Agency, AIS acknowledges the concerns arising from the current unrest in the Middle East, particularly regarding communication, connectivity, and the energy environment, which may affect overall operations. In response, AIS has implemented comprehensive measures and is closely monitoring the situation around the clock to ensure efficient and continuous service. The company remains committed to maintaining high service standards and assures customers that its services will remain available under all circumstances.
AIS emphasizes its thorough network and connectivity planning to support any potential scenarios. By prioritizing preparedness, both domestically and internationally, AIS manages its network resources-including primary and backup routes-to adapt to potential changes and maintain continuous service quality. Notably, cables passing through high-risk areas account for less than 10% of internet traffic destined for Europe.
The company is actively assessing the situation to minimize impact, closely monitoring developments, and evaluating potential impacts on various services. AIS ensures timely contingency plans are ready to limit the impact on users.
In a proactive move, AIS has established a special task force to monitor and track the situation closely. This task force coordinates with all relevant parties, both domestically and internationally, including a continuous network of international service provider partners, to maintain network stability and connectivity, thus supporting the usage needs of all customer groups.