Phuket:The government has announced that 181 flood victims in Phuket have submitted disaster insurance claims. In response, the Office of Insurance Commission (OIC) has been instructed to accelerate the processing of these claims to ensure that all affected citizens receive their due compensations swiftly and thoroughly, ensuring no one is left behind.
According to Thai News Agency, Ms. Ploytalay Laksmisangchan, Deputy Spokesperson for the Prime Minister's Office, reported that the continuous heavy rainfall in Phuket Province has led to flash floods, landslides, and mudslides. This has caused significant damage to homes, businesses, roads, and public areas in the districts of Mueang, Kathu, and Thalang. While the situation in Thalang district has normalized and the disaster declaration for the windstorm has been lifted, Mueang district remains under close observation for water levels.
Ms. Ploytalee mentioned that, to provide urgent assistance aligned with government policy and the National Disaster Insurance Project, effective since October 1, 2026, the government has coordinated efforts to assist those affected by the floods in Phuket. The Department of Disaster Prevention and Mitigation (DDPM), the Office of the Insurance Commission (OIC), and the Thai General Insurance Association have collaborated to oversee and facilitate relief efforts in the province, also guiding victims on registering for benefits under the National Disaster Insurance policy.
Ms. Ploytalee further detailed that the 181 disaster insurance claims comprise 130 cases in Kathu District, 44 in Phuket City District, and 7 in Thalang District. To expedite the process, the DDPM, OIC, and the Thai General Insurance Association are working to ensure that citizens receive their rights promptly and comprehensively, following the directives of Prime Minister and Minister of Interior Anutin Charnvirakul.
Victims can claim their insurance coverage online through four channels provided by the Thai General Insurance Association the website www.thainatcat.org, the LINE Official Account @ThaiNATCAT, the Customer Service Center at Tel. 0-2012-5555, and incident reporting points in affected areas. The government emphasizes that all flood victims should be able to claim their national disaster insurance benefits According to stipulated terms and conditions.