Rangsit: "Jiraporn" sends a team to strictly inspect a dormitory in the Rangsit area after complaining that the owner took advantage of her. Jiraporn sends a team from the Consumer Protection Board (CPB) together with the police to conduct a thorough inspection of a dormitory in the Rangsit area after finding that a complainant was taken advantage of by the owner.
According to Thai News Agency, Ms. Jiraporn Sindhuphrai, Minister attached to the Prime Minister's Office, revealed that the Office of the Consumer Protection Board (OCPB) has received a complaint from consumers regarding a dormitory operator in the Rangsit area taking advantage by making unfair lease contracts and displaying inappropriate behavior, threatening, and causing distress to consumers. Ms. Jiraporn has therefore ordered the OCPB to urgently investigate and follow up.
On 23 April 2025, the Secretary-General of the Consumer Protection Board ordered the OCPB staff to meet with the police officers of Pak Khlong Rangsit Police Station to plan a solution to the problem. On 25 April 2025, the area was visited to inspect and facilitate those affected by the case. It was found that there were a total of 17 victims, of which 3 victims had already filed a complaint with the OCPB and were in the process of taking action. For the 14 victims, the police officers of Pak Khlong Rangsit Police Station accepted the case for questioning and will collect evidence to proceed further.
Later, on May 1, 2025, the Consumer Protection Board coordinated with Pak Khlong Rangsit Police Station to submit the complaints of 14 affected persons regarding the rental of a residential room in Muang Ek Village, Lak Hok Subdistrict, Mueang Pathum Thani District, Pathum Thani Province, to take legal action and issued a letter summoning the business operators to provide clarification on May 8, 2025. However, if the business operators receive the letter and do not appear, they will be guilty of failing to provide statements to officials and will be subject to punishment under Section 45, with imprisonment not exceeding 1 month or a fine not exceeding 20,000 baht, or both, according to the Consumer Protection Act B.E. 2522.
Most recently, yesterday (May 2), the Consumer Protection Board (CPB) staff, along with officers from Pak Khlong Rangsit Police Station, went to the area to inspect the business operators, but did not find anyone claiming to be the owners of the dormitory. They therefore traveled to Pak Khlong Rangsit Police Station to file a daily record as evidence.
Ms. Jiraporn added that the Consumer Protection Board will follow up and provide full assistance to consumers to ensure fairness. If the business operator is found to have committed an offense, legal action will be taken. In addition, the board has coordinated with relevant agencies, such as Lak Hok Subdistrict Municipality, to inspect the use of the building to ensure compliance with the Building Control Act B.E. 2522 (1979), as well as the Department of Children and Youth Affairs to inspect whether the business operator is operating a dormitory business in accordance with the Dormitory Act B.E. 2558 (2015), and the Revenue Department to inspect income and tax payments to ensure compliance with the law, so that consumers can be provided comprehensive assistance in all aspects.