Udon Thani, Udon Thani Center Hospital The system was hacked by a skilled person. Must use a manual system instead of online While IT officials have recovered 50% of the system, the NBTC has ordered all hospitals to upgrade their cyber security measures.
From the case of Dr. Chonnan Srikaew, Minister of Public Health Revealed that Udon Thani Regional Hospital, Udon Thani Province, had its system hacked, causing it to be unable to provide medicine dispensing services. Or you can make an appointment for a patient. The incident occurred on December 9th.
Latest developments Today at Udon Thani Regional Hospital Udon Thani Municipality Still open for business as usual. There are a lot of patients coming to use the service. By the hospital A public relations sign has been posted to let users know that The hospital experienced a computer system failure. Currently, it can be modified to be usable at a sufficient level to provide services. But it may be delayed, so we apologize for the inconvenience.
and in coming to receive services at Udon Thani Hospital Please bring the following with you at all times.
Original ID card/birth certificate in the case of small children…(required!)
The same medicine that was last received along with the medicine packet with the name of the medicine. or a photo with the name of the medicine (if any)
hospital appointment card or hospital card (if any)
Drug allergy card (if any)
Patient identification book (if any)
Copy of referral form (if any)
Contact phone number Smartphone (if any) for convenience. Quick to see a doctor and receive medication correctly
Initially, the hospital A system has been set up to deal with the large number of people using the service because registration will be used. and search patient history manually It doesn’t take long to empty the queue of patients who need treatment. and patients with doctor’s appointments As for drug dispensing inspections, a manual system is also used. Queuing will be arranged accordingly. which will be slower than the online system
From the preliminary inspection Know that the hospital’s IT staff Nearly 50 percent of the system has been recovered. and can already use some parts of the online system and is in the process of trying to restore the system to 100 percent as soon as possible
Order all hospitals to upgrade cyber security measures.
Air Chief Marshal Amorn Chomchoy, secretary-general of the National Cyber Security Committee, revealed that the Office of the National Cyber Security Commission (NCMC) has hastened discussions with Office of the Permanent Secretary, Ministry of Public Health by the Public Health Cyber Security Coordination Center (Health CERT) and Udon Thani Hospital As soon as the incident report was received It recommended that hospitals follow the guidelines of the incident response plan in the event of a cyber threat, and the NBTC sent a rapid mobile operation team to the area to provide technical support. When the incident occurred, the hospital blocked outside access. Suspend system usage and connecting to unnecessary data and bring a backup system into use along with restoring the main system So that patient services can return to normal operations.
In this regard, the NBTC has inspected and found that there was an attempt to access the information. by a Ransomware type cyber attack. Hospitals and networks in the Ministry of Public Health have been notified. Watch out to prevent attacks and upgrade security measures at every hospital together with ThaiCERT and Health CERT and jointly set up a team to investigate to find the cause. and speed up system recovery and restore data back to use. In order not to affect the provision of services to the public. After this, we will urgently follow up on progress and improve safety at all hospitals in the Ministry of Public Health. By developing cyber security according to ISO 27001 or HAIT Plus system standards and developing personnel to be ready to deal with such attacks. Including instructing personnel to strictly adhere to cyber security measures.
Source: Thai News Agency
